Starbucks Coffee Company

While I was waiting for my mobile order, one of the employees loudly said “that’s modern slavery” during a conversation with coworkers. Her own coworkers immediately told her that it came out wrong, and she spent several minutes trying to explain that she “didn’t mean it like that” and that she is a person of color. As the only Black customer in the store at the time, I found the entire interaction extremely uncomfortable and inappropriate. Regardless of what she intended, casually using…

I love it here, but there are so many flies, it drives me nuts. I can’t sit down without being surrounded. Apart from that, the staff is friendly and there’s great food. I recommend this more for take out than sitting

The feeling in this Starbucks is one that is stress filled - I probably won't go back. When I nicely asked if my order was almost ready, which was very late in coming, the barista looked beyond frazzled poor thing and responded in a very stress filled voice that they were working on it -- I think these poor workers are just very stressed out, doing the best they can, but they're only human, and it's coming out to the clients -- I think the time limit of getting orders done is making for a…

I would love to shout out to Starbucks in East Longmeadow for their extreme generosity. I am a volunteer with the East Longmeadow Scholarship Foundation and Starbucks has provided coffee and hot chocolate at many of our events. Tonya and staff have been amazing and so supportive of our nonprofit organization. They are so committed to our community. Please support this amazing East Longmeadow business. Starbucks, thank you for all your community work. It is greatly appreciated!!

This is how I got my food today and I was waiting for my two drinks for a half an hour it should not take that long. All they care about is online orders and not the people that walk in and order stuff, and all the workers were doing today was talking to one another. Get better service at Dunkin’ Donuts.