Starbucks Coffee Company

Dare I say this location is the BEST in the Valley. No matter the time of day, my drink is always made perfectly. The staff are friendly and the location is spacious, clean, and bright. I’ve driven out of my way to come to this location. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Cold coffees. Ordered hot black Americano. Requested a new one. Rude response. Received new cold coffees. No customer service. No way to reach out to get assistance. Definitely have staff that don't want to be there. Very obvious. We frequently stop at multiple shops. I have no desire to be a Starbucks person anymore. To many issues. Quality is poor.

Overall I'm glad it's here because I enjoy an occasional treat and it's open later than other cafes, but it's not exactly a relaxing place to spend any time in. This location is so unwelcoming in terms of the seating/lobby design. All of the chairs and tables are uncomfortable, and the lighting is overly bright and harsh. My friend calls it "the prison cafeteria." Obviously a corporate tactic to help ensure you don't loiter too long. The outdoor seating is facing the road, looking at heavy…

I would never come back to any Starbucks thanks to the young lady that was in this building with the glasses . I had a friend stop to use the bathroom. I was gonna order me something. The barista look like she didn’t want us to work. She just stood looking at me, kept doing what she was doing and turning around walked out didn’t even acknowledge me. All I wanted was a damn coffee. SMH

This is absolutely the best Starbucks in the Pioneer Valley. I'm greeted with a good morning every time I stop to get my coffee ☕️. They even know my name :) The entire crew is amazing, and Jennifer, on the other hand, is fantastic. This is the best part of my day.